How to Find the Username/Password for Cloud Backup

After we have received your payment, our system will automatically send you an activation email. This will allow you to set your password and grant you access to the Cloud Backup Portal

You will receive an email confirming your payment similar to the one below


2. You will receive an activation email similar to the one below which will provide you with your username and allow you to set your password

If you have not receive the emails, please make sure that your payment has been received and check your spam box. 

If you paid via bank transfer, it may take up to 24 hours for our system to process your order. If it has been over 24 hours, please call our call center for assistance

If you paid via PayPal or credit card, you should have received the activation email immediately, please check your spam box or contact our call center for assistance
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