Articles

 1.How to get my site cleared?

Your site is hacked. It’s got malware, spam, phishing or maybe it’s even blacklisted and you just...

 2.Are clean ups automatic?

Our clean ups are not done automatically. When we say a site is “infected”, it’s because...

 3.Will you update my site?

If you have a WordPress site and we are able to connect to it, yes, your site will be...

 4.Restoring files

Infections can do mainly four things to your site: Add Files If we detect infected files that...

 5.Do you save backups?

We don’t save backups of your entire site but we do save backups of every single file we touch...

 6.How to get off a blacklist?

If your website is infected with malware, some internet security companies can put warnings on...

 7.The Cleanup Process

How We Communicate: At Sucuri, all client communication is handled via the ticket system. When...