User management


On the User management page of your cloudShare Web UI you can:

  • Create new users
  • View all of your users in a single scrolling window
  • Filter users by group
  • See what groups they belong to
  • Edit their full names and passwords
  • See their data storage locations
  • View and set quotas
  • Create and edit their email addresses
  • Send an automatic email notification to new users
  • Disable and Enable users
  • Delete them with a single click

The default view displays basic information about your users.


The Group filters on the left sidebar lets you quickly filter users by their group memberships, and create new groups.


Click the gear icon on the lower left sidebar to set a default storage quota, and to display additional fields: Show storage location, Show last log in, Show user backend, Send email to new users, and Show email address.


User accounts have the following properties:

Login Name (Username)
The unique ID of an cloudShare user, and it cannot be changed.
Full Name
The user’s display name that appears on file shares, the cloudShare Web interface, and emails. Admins and users may change the Full Name anytime. If the Full Name is not set it defaults to the login name.
The admin sets the new user’s first password. Both the user and the admin can change the user’s password at anytime.
You may create groups, and assign group memberships to users. By default new users are not assigned to any groups.
Group Admin
Group admins are granted administrative privileges on specific groups, and can add and remove users from their groups.
The maximum disk space assigned to each user. Any user that exceeds the quota cannot upload or sync data. You have the the option to include external storage in user quotas.

Creating a new user

To create a user account:

  • Enter the new user’s Login Name and their initial Password
  • Optionally, assign Groups memberships
  • Click the Create button

Login names may contain letters (a-z, A-Z), numbers (0-9), dashes (-), underscores (_), periods (.) and at signs (@). After creating the user, you may fill in their Full Name if it is different than the login name, or leave it for the user to complete.

If you have checked Send email to new user in the control panel on the lower left sidebar, you may also enter the new user’s email address, and Nextcloud will automatically send them a notification with their new login information. You may edit this email using the email template editor on your Admin page.

Set the Send email to new user-checkbox allows you to leave the Password field empty. The user will get an activation-email to set his own password.

Reset a user’s password

You cannot recover a user’s password, but you can set a new one:

  • Hover your cursor over the user’s Password field
  • Click on the pencil icon
  • Enter the user’s new password in the password field, and remember to provide the user with their password

Renaming a user

Each cloudShare user has two names: a unique Login Name used for authentication, and a Full Name, which is their display name. You can edit the display name of a user, but you cannot change the login name of any user.

To set or change a user’s display name:

  • Hover your cursor over the user’s Full Name field
  • Click on the Pencil icon
  • Enter the user’s new display name

Granting administrator privileges to a user

cloudShare has two types of administrators: Super Administrators and Group Administrators. Group administrators have the rights to create, edit and delete users in their assigned groups. Group administrators cannot access system settings, or add or modify users in the groups that they are not Group Administrators for. Use the dropdown menus in the Group Admin column to assign group admin privileges.


Super Administrators have full rights on your cloudShare server, and can access and modify all settings. To assign the Super Administrators role to a user, simply add them to the admin group.

Managing groups

You can assign new users to groups when you create them, and create new groups when you create new users. You may also use the Add Group button at the top of the left pane to create new groups. New group members will immediately have access to file shares that belong to their new groups.

Setting Storage quotas

Click the gear on the lower left pane to set a default storage quota. This is automatically applied to new users. You may assign a different quota to any user by selecting from the Quota dropdown, selecting either a preset value or entering a custom value. When you create custom quotas, use the normal abbreviations for your storage values such as 500 MB, 5 GB, 5 TB, and so on.

Disable and Enable users


Sometimes you may want to disable a user without permanently deleting his settings and files. The user can be activated any time again, without data-loss.

Hover your cursor over their name on the Users page until the “…”-menu icon appears at the far right. After clicking on it, you will see the Disable option.

The user will not longer be able to access his Nextcloud until you enable him again. Keep in mind that the files, which were shared by this user will not longer be accessible.

You will find all disabled users in the disabled-section on the left pane. Enabling users is as easy as disabling them. Just click on the “…”-menu, and select Enable.

Deleting users


Deleting a user is easy: hover your cursor over their name on the Users page until the “…”-menu icon appears at the far right. After clicking on it, you will see the Delete option. Clicking on it, delets a user with all his data immediately.

You’ll see an undo button at the top of the page, which remains for some seconds. When the undo button is gone you cannot recover the deleted user.

  • Email, SSL
  • 0 Users Found This Useful
Was this answer helpful?

Related Articles

Forgot Password

1. click Forgot Password2. Enter your Username or your Email (Password will be sent via...

How to Log in for Cloud Share

How to use Cloud Share on Web page1. Open your Browser go to URL :...

Setting your preferences (For admin)

  As a user, you can manage your personal settings. To access your personal settings:...

The cloudShare web interface

  You can connect to your cloudShare server using any Web browser; just point it to your...

Setting your preferences

  As a user, you can manage your personal settings. To access your personal settings:...