4.Restoring files

Infections can do mainly four things to your site:

Add Files

  • If we detect infected files that were added/injected to your site, we will simply remove them, always saving backups.

Edit Files

  • If we detect files that were edited, we will simply remove the bad code inside of your legitimate files and also take a backup of that file.

Overwrite Files and Delete Files

  • However, if the infection overwrites or deletes files in your site, there is not much we can do. We will try our best to restore your site but in these scenarios we usually need old backups of your site.
  • Email, SSL
  • 2 Users Found This Useful
Was this answer helpful?

Related Articles

1.How to get my site cleared?

Your site is hacked. It’s got malware, spam, phishing or maybe it’s even blacklisted and you just...

2.Are clean ups automatic?

Our clean ups are not done automatically. When we say a site is “infected”, it’s because...

3.Will you update my site?

If you have a WordPress site and we are able to connect to it, yes, your site will be...

5.Do you save backups?

We don’t save backups of your entire site but we do save backups of every single file we touch...

6.How to get off a blacklist?

If your website is infected with malware, some internet security companies can put warnings on...